Supported Video Formats & Size Limits
Follow these specifications to ensure your videos upload successfully and load fast for customers.
Quick Specs
Feature | Requirement | Recommended |
File Format | .MP4 | .MP4 (H.264 Codec) |
Max File Size | 100 MB | Under 30 MB |
Resolution | 1080p | 1080 x 1920 px |
Aspect Ratio | Any | 9:16 (Vertical) |
1. File Format
Required: Videos must be in .MP4 format.
Recommended: Use the H.264 codec for the best compatibility on all devices (iPhone, Android, Desktop).
2. File Size
Limit: Maximum 100 MB per video.
Best Practice: Keep files under 30 MB for faster page loading speeds. Compress larger files using tools like Handbrake before uploading.
3. Aspect Ratio
Best: Vertical (9:16) works best for the full-screen mobile experience.
Supported: Square (1:1) and Landscape (16:9) are allowed but may display black bars in the full-screen player.
4. Video Length
Limit: Up to 60 seconds per video.
Sweet Spot: 21–34 seconds is the ideal length for maximum engagement and conversion.