How to Uninstall ReelTok & Remove Residual Code

If you decide to uninstall ReelTok, the process differs depending on how you added the widgets to your store.

This is the standard removal process.

1. Go to Shopify Admin > Settings > Apps and sales channels.

2. Find ReelTok in the list.

3. Click Uninstall.

   • Result: This stops your subscription billing immediately. It also automatically removes any widgets added via the Shopify Theme Editor (App Blocks).

If you used Replo, GemPages, or PageFly, the app cannot automatically delete the code you manually pasted. You must remove it to prevent "404 Error" messages in your browser console.

For Replo/GemPages/PageFly Users:

1. Open the page builder editor where you added the video.

2. Locate the "Custom HTML" or "Liquid" element containing the ReelTok script.

3. Delete that element entirely.

4. Republish the page.

If you manually pasted the <script> tag into your theme.liquid file (for global loading), ensure you delete that line:

1. Go to Online Store > Themes > Edit Code.

2. Open theme.liquid.

3. Search for reeltok.js.

4. Delete the line starting with <script src="...reeltok.js"...>.

5. Click Save.

Once you uninstall, we automatically receive a "Webhook" from Shopify instructing us to delete your personal shop data within 48 hours, in compliance with GDPR regulations. No further action is required from your side.