Customisations

How to Create a "View Only" Widget (Disable All Clicks)
If you want your video widget to act purely as a visual element—where customers cannot click, open popups, or pause the video—you can achieve this usi...
Journey Customization: How to Style Your Widget
In ReelTok, there are two different places where you can customize the design. It is important to know which one to use depending on what you want to ...
How to Translate Your Video Widget
The Translations section allows you to customize every piece of text inside the video player. You can use this to translate the widget into a differ...
How to Add a Thumbnail to a Journey Scene
Custom thumbnails are a great way to ensure your video journeys look professional and engaging before a user even hits play. Follow these steps to upl...
Scene Customization: Designing Your Video Player
Go to the Journey > Click on the Scene card > Click Customize from the top menu. A Scene is the individual video clip inside your widget. It hol...
How to Add Custom CSS (And Why Your Theme CSS Won't Work)
If you are trying to style your video widget using your Shopify Theme's CSS file, you might notice that nothing happens . This is not a bug! ReelTok ...
How to Enable Windowed Mode (Picture-in-Picture)
"Windowed Mode" (also known as Picture-in-Picture) allows your customers to watch a video while continuing to browse the rest of your page. Instead of...
Configure Video Playback: Autoplay & Auto-Advance Settings
Learn how to control how your videos play, loop, and scroll to the next scene automatically. Open your ReelTok Dashboard . Click on the Journey you w...